Please be aware that in addition to our standard daycare and boarding rates, some additional costs and fees may apply, detailed below.

Grooming and Bathing Fees

Please note  that the grooming and bathing fees listed are a base rate, and your dog may require additional services or grooming options in order to look their  best. If we need to provide additional services, we will make every effort to call you and discuss the best options for your dog’s grooming beforehand. To ensure that you get an accurate estimate for your dog’s grooming and bathing, please email us  directly for a custom-tailored estimate.

Food Storage Fee

Please provide all  food and  medicine in a clearly labeled, airtight, rigid,, plastic container with your dog’s name and the amount they get for each meal. Any food brought in a bag will need to be repackaged into one of our rigid plastic containers for a $15 fee.

Extension Fee

We understand that plans can change quickly, and you may need to extend your dog’s stay with us. Please call us by 4pm on your scheduled pick-up day to request an additional night of boarding. If you are  unable to call us by 4pm, a $25 extension fee will be incurred in addition to the standard boarding fee for the additional night.

Early Drop-Off and Late Pick-Up Fee

Should you need to arrive outside of our lobby hours, please call ahead of time during our regular business hours to make special arrangements. Please note that there is a $30 fee for all pick ups and drop offs outside of  regular hours. This fee is charged per pick-up and drop-off for each occasion after hours.

For example, if Dave drops off his dog Spot at 6am on Monday, and then picks his dog up at 9pm on Monday, he will be charged an additional $60, one $30 charge per early drop-off and late pick-up.

Although we are staffed 24-hours a day and try to accommodate clients whenever we can, there are no late pick ups allowed after 10pm. Other pickup times are available upon special request.

We highly recommend that all dogs be dropped off no later than 3pm, so that they can enjoy some play time before settling in  for the night.

Late Cancellation Fee

For most of the year, you may cancel your reservation with no penalty up to 4pm the day before your scheduled reservation. If you cancel after this window closes, you will be charged for one night of boarding.

For example, Dave schedules a boarding reservation for February 3rd. Later, he decides he needs to cancel this reservation. He must cancel his reservation by 4pm on February 2nd to avoid being charged for a night of boarding.

Early Check-Out Fee

You are welcome to check-in your pup  for boarding anytime that  our lobby is open. Please note that dogs departing after 11am on the last day of a boarding stay are subject to an additional day of daycare charge.

Late Cancellation Fee

For most of the year, you may cancel your boarding reservation with no penalty up to one day prior to arrival. If you cancel less than 24 hours before check-in, you will be charged for one night of boarding.

Holiday Cancellation Policy

Due to high demand over the holidays, we require a 100% deposit for all  major holiday bookings. If the booking is canceled before the first of the month of the scheduled booking, this deposit will be fully refunded. After  the first of the month, we are unable to issue refunds or transfer dates for holiday bookings   and the deposit is then  non-refundable.

HolidayCancellation Cut-Off
Thanksgiving DayNovember 1st
Christmas Eve, Christmas DayDecember 1st
New Years Eve, New Years DayDecember 1st